2. INFORMATION WE COLLECT
The Service collects information from you in two ways: directly from your input and automatically through the Service's technologies.
Evidencio acts as a Data Controller (as defined in Data Protection Legislation) regarding your 'Personal Data'. We process the data that is necessary for the execution of the Agreement between you and Evidencio BV. By accepting our ‘Terms & Conditions’ this Agreement is executed.
The data that is processed is the information that is necessary to provide you with our Services.
2.2 Information we collect automatically
The Service automatically collects information on how you use the Service, such as:
We may use information that does not reveal your identity or permit direct association with any specific individual, such as browser and device information, anonymous usage data, and aggregated information, for any purpose, except where we are restricted by law. If we combine non-Personal Data with Personal Data, the combined information will be treated as Personal Data for as long as it remains combined.
2.3 Information You Provide
The type of personal information you provide to us may vary, corresponding to the ‘role’ you have when interacting with the Service.
2.4 General Website and Service Use
When using the Service as a visitor without account, you may provide information to us by:
This data is linked to the IP address that is collected automatically.
2.5 Registered Users
In order to access certain content and to make use of additional functionality and features of the Service, we ask you to register for an account by:
In addition to the information you provide by your general use of the Service, you may provide us with:
Evidencio Customers, such as medical professionals, are also subject to the agreement as defined in the Paragraph ‘Registered Users’. They may be asked to provide additional information in order to fulfill the legal, administrative and financial obligations that need to be performed in the context of e.g. the use of Medical Devices as provided by the Service, such as:
If you choose to sign in and use the Service by using a third party account (e.g. your Hospital account), the authentication of your login is handled by the third party and the Service will collect your name, email address, and any other information about your third-party account that you agree to share with us at the time you give permission for your account on the Service to be linked to your third party account.
Evidencio Services can be purchased by organizations. In the contract between Evidencio and the Organization, the Organization can determine the purposes for which and the means by which personal data is processed. In this scenario the Organization is the data controller and Evidencio becomes the data processor. In this agreement the data necessary for the execution of the contract will be specified, but will likely consist of the data mentioned under points 2.5 and 2.6. Evidencio will only process data that is necessary for the execution of that Data Processing Agreement.
2.8 Job Applicants
If you apply for a job with us, for example, in response to a vacancy posted by us, but also if you send us an open application, you may provide us with your personal data (for example by sending us an email with your CV). Evidencio is a data controller of this data. We process this data on the basis of our legitimate interest to send you a reply.
2.9 Email contact
It is Evidencio’s legitimate interest to process your name, email and message to reply to your support request, comments, questions or business inquiries, and customer support. This applies when you send an e-mail directly to Evidencio.
3. USE OF YOUR INFORMATION
We may use your Personal Data to:
We do not make automated decisions based on your Personal Data.
4. DISCLOSURE OF YOUR INFORMATION
We may need to share a subset of your Personal Data with:
We also may need to disclose your Personal Data:
The Service may let you post and share Personal Data, comments, materials and other content. Any information you disclose publicly may be collected and used by others, may be indexable by search engines, and might not be able to be removed. Please be careful when disclosing Personal Data in these public areas.
5. YOUR ACCESS TO YOUR INFORMATION
You have a right to be informed on Personal Data processed by the Service, a right to rectification/correction, erasure and restriction of processing. Upon request, you have the right to receive a structured, common and machine-readable format of the Personal Data you provided to us. We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that you are the data subject entitled to receive such Personal Data.
Access to your Personal Data will be provided free of charge. However, we may (in advance) charge a reasonable compensation should your request be clearly unfounded, repetitive, or excessive. At our sole discretion we may refuse to comply with your request in these circumstances.
As a registered User you can access your account information and make corrections or updates at any time. The accuracy of such information is solely your responsibility.
Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the scope and quality of the Service. We will endeavor to fulfill your request within 30 days but some Personal Data may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations. You agree that Evidencio BV shall not be held liable regarding any loss and/or damage to your Personal Data if you choose to withdraw consent.
You have the right to file a complaint with the data protection authority in your jurisdiction. However, we would very much appreciate it if you would file your complaint with us before going to a data protection authority.
6. DATA RETENTION
Evidencio acts as a Data Controller regarding your Personal Data. As such, we have defined data retention policies regarding your Personal Data.
You should be aware that we may retain certain Personal Data to comply with legal obligations, resolve disputes and enforce our agreements.
7. DATA SECURITY
Evidencio has taken every reasonable precaution to safeguard your Personal Data against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction through the use of appropriate administrative, physical and technical security measures.
Our company and Services have been ISO27001 and NEN7510 certified.
As part of our obligations under these information security certifications our Service is periodically scanned for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your Personal Data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Personal Data and usage data is stored as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law.
8. CROSS-BORDER TRANSFER OF INFORMATION
Evidencio’s Service is hosted on Amazon AWS cloud infrastructure. We currently use AWS Services located in Ireland and Germany. Your Personal Data may be transferred to either Ireland or Germany for processing. By using the Service, you consent to the transfer of information to these countries which may be outside of your country of residence, and which may have different Personal Data protection rules than in your country.
10. LINKS TO THIRD PARTY PRODUCTS & SERVICES
The Service may, at our discretion, include or offer third-party products or services. These third-party products or services may have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked products or services. Nonetheless, as we endeavor to protect the integrity of our Service, we welcome any feedback regarding these third-party products and services.
11. COMPLIANCE WITH LOCAL LAWS
11.1 EU General Data Protection Regulation (“GDPR”)
We carry out all data control and processing operations in strict compliance with the GDPR. We use a limited number of external service providers that are trusted and meet high data protection and security standards for certain tasks such as technical data analysis, processing and/or storage offerings. We only share information with them that is required for the services offered, and we contractually bind them to keep any information we share confidential. We will not pass your data on to third parties without your express consent unless we are obliged to do so by statutory law or an instruction from a public authority or court.
11.2 California Online Privacy Protection Act
Should a data breach occur;
11.3 CAN-SPAM ActPrivacy Protection Act
Attn: Privacy Officer
Last revised: June 09th, 2023
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